Merchant Host is our preferred e commerce web hosting company. Consulting customers that we refer rave about the merchant web site management tools and Merchant Host's excellent customer support.
One of the things we like best about Merchant Host is their straight forward pricing. Their package levels are set up in a reasonable manner including clearly listed items without hidden add-ons.
E-Commerce Applications:
Your e commerce web hosting package (Merchant Host's level 2 "Silver" hosting package or above) will come with included installation of osCommerce 2.2, one of the best full featured shopping cart software packages available. osCommerce is an open source suite with developers adding new modules daily. With MySql included with every account, Merchant Host makes osCommerce hosting easy. If you want additional help in customization of your osCommerce store, additional support is available at reasonable prices. Though it is not published, the level 1 (bronze) account is capable of supporting osCommerce even though it does not come with automated installation.
Many merchants with fewer products prefer the in-house AppieShop shopping cart that is also included with every Merchant Host package. AppieShop's ease of use and configuration make it perfect for the smaller e commerce merchant. AppieShop also integrates with popular merchant account gateways such as Authorize.net and PayPal.
Customer Suport:
We are firm believers in customer support, especially when it comes to e-commerce web hosting. Merchant Host excels in helping the online merchant get their e commerce web site operational. The executive team, programming staff, and support personnel have been successful in the e-commerce web hosting business for years. In fact, with their knowledge of e commerce web hosting support they built a successful dedicated technical support company, SupportFreaks, which is also popular for handling many other types of computer support issues. In fact, the superior support provided by Merchant Host's sister company, SupportFreaks.com, is one of the driving factors in their e commerce web hosting success. If you need custom programming or want someone else to handle your web site design, setup, or web site move, SupportFreaks can do it for you.
Other Applications and features for e-commerce web hosting customers:
Merchant Host also includes a number of other e commerce web site features that include in-house developed programs and integrated installation of some of the most popular open source packages. Some included applications are the Appies Knowledge base (which gets indexed by search engines), site map creator, Mailman List Manager, FlashChat, photo gallery, and more.
All of their hosting packages come with a unique IP which allows customers the flexibility of having their own SSL certificate or using the included wild-card shared ssl certificate.
Customer Satisfaction:
Merchant Host scores a very high customer satisfaction rating with one of the lowest churn rates among e-commerce web hosting companies. Web site hosting Customers that move to Merchant Host are staying with them.
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E-Commerce Web Hosting Companies
